Weekly lessons are 30, 45, and 60 mins.

Tuition is a flat rate monthly fee.

Monthly tuition is due on the 1st day of each month.

A late fee of 25 dollars will apply after the 3rd.

New students must enroll for 4 months/1 semester minimum.

Lost time in the lesson due to tardiness will not be compensated.

A 30-day- notice is required for withdrawal.

Tuition is non-refundable.

Asynchronous Video Lessons
If a student is unable to attend a scheduled lesson for any reason, the lesson will automatically transition to an asynchronous video lesson. The student will submit a video of the assigned weekly material by the scheduled lesson time. Dr. Wong will carefully review the performance and provide personalized video feedback, including demonstrations, technical guidance, musical suggestions, and practice strategies. This format ensures that students continue to receive individualized instruction while maintaining consistent weekly progress.

Likewise, if Dr. Wong is unable to teach an in-person lesson due to professional engagements—including performances, masterclasses, conferences, adjudication, or other educational activities—the lesson will also transition to the asynchronous video format. These professional activities contribute to Dr. Wong's continued artistic and pedagogical growth, ultimately enriching the learning experience of every student.

Asynchronous lessons also foster independent practice habits, self-evaluation, and personal responsibility, all of which are essential skills for long-term musical development.

A 24-hour notice is required to cancel a lesson.

If the lesson is canceled before the deadline, 1 make-up lesson will be offered. If the lesson is canceled after the deadline, the lesson will be billed and no make-up lessons will be offered.

Regardless of the number of cancellations, each student will only have 1 make-up lesson per semester.

If a student must miss more than 1 lesson or cannot be at the studio physically, the student can either do a virtual lesson at their designated lesson time or a practice video will be sent to the student.

If a student is sick, please stay home and the lesson will be conducted virtually or a practice video will be sent to the student.

Dr. Wong reserves the right to not teach in-person lessons if a student arrives sick. The lesson will still be billed.

There will be two recitals annually. At the start of the year, each student will pay an annual recital fee.

Performance classes are held upon the recommendation of Dr. Wong. It will be held at the studio, and The class is 50 minutes long.

Performing is an integral part of music learning. Through performances, students will build confidence, learn how to cope with anxiety, perform optimally under pressure, and support each other.

Unless upon written request, Dr. Benjamin Wong Piano Studio is granted permission to take photographs and videos of students for the use of marketing and promotion on all platforms. Dr. Benjamin Wong Piano Studio will also have the copyright of all the materials mentioned above.

Winter Semester: Jan-Apr
Summer Semester: May-Aug
Fall Semester: Sept-Dec

Students who demonstrate insufficient preparation will be given a practice reminder. Insufficient preparation includes, but is not limited to, missing weekly assignments. If a student receives three reminders within a semester, they will receive a formal warning. A student who accumulates two warnings will be dismissed from the studio. Reminders will reset every semester; warnings will reset every year.

All the policies listed here are final and there are no exceptions. Violation of the policy may lead to expulsion from the studio.